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FAQ

Can I cancel my order?

We cannot accept cancellations after shipment. If you wish to cancel, please contact us by phone.

How long will it take to deliver after I place my order?

After placing your order, it will be delivered within 2 to 7 days. However, orders placed before holidays, during busy periods such as Obon and the New Year holidays, or for special products such as barreled sake, or for large orders, delivery may take longer. If you would like to specify a delivery date, please place your order at least one week before the intended arrival date.

Do you provide gift wrapping or gift tags?

Yes, we do. There are paid and free options, so please contact us for more information.

About of KAGOYA

Founded in 1902, we are a specialty store selling sake, shochu, wine, whiskey, liqueurs, and more. We strive to convey the appeal of alcohol, which is filled with the passion and dedication of the makers, and to provide a comfortable atmosphere for our customers with our "pleasant service."

公式HPはこちら

paymentお支払い方法について

・クレジットカード

・代金引換

・銀行振込

 ※振込手数料はご負担お願いします。
 ※入金確認後の発送となります。

・店頭支払い

 ※店頭受け取りの場合のみ。

local_shipping送料・配送について

都内

999円(税込)

東北・関東・信越・北陸・東海

1,039円(税込)

近畿

1,118円(税込)

中国地方・四国

1,214円(税込)

北海道・九州

1,372円(税込)

沖縄

1,485円(税込)

チルド便

送料+675円(税込)

8,000円(税込)以上の
お買い上げで送料500円引き

日付のご指定がない場合は最短でお届けします。

replay返品について

商品の不具合等があった場合はお問い合わせからご連絡頂くようにお願い致します。
なお、お客様都合による返品は受け付けておりませんので、予めご了承ください。

mailお問い合わせ

mailメールでのお問い合わせ

callTEL : 03-3480-8931

routerFAX : 03-3489-2044

営業時間

10:00~19:00(定休日:月曜日)